Refund Policy

At Educity, we strive to provide our customers with the highest quality services and products. However, we understand that circumstances may arise where a refund is necessary. Please review our refund policy outlined below:

1. Eligibility for Refunds:

  • Refunds are applicable under the following circumstances:
    • Service/Product Not Delivered: If the service or product you purchased has not been delivered within the specified timeframe.
    • Dissatisfaction with Service/Product: If you are unsatisfied with the quality or performance of the service or product received.
    • Technical Issues: If you encounter technical issues that prevent you from accessing or utilizing the service or product effectively.
  • Refunds may not be granted if:
    • The service or product has been used or partially consumed.
    • The refund request is made beyond the specified refund period.
    • The reason for the refund request does not align with the eligibility criteria outlined above.

2. Refund Process:

  • To request a refund, please contact our customer support team at educity@nonceblox.com within the specified refund period.
  • Provide detailed information regarding your purchase, including order number, product/service details, and reason for the refund request.
  • Our team will review your request and may require additional information to process the refund effectively.
  • Refunds will be issued through the original payment method used for the purchase.
  • Please allow up to [X] business days for the refund to reflect in your account, depending on your financial institution’s processing times.

3. Refund Period:

  • The refund period varies depending on the type of service or product purchased. Please refer to the specific terms and conditions provided at the time of purchase for the applicable refund period.

4. Contact Us:

  • If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact our customer support team at educity@nonceblox.com. We are here to assist you and ensure a seamless experience with Educity.

5. Policy Updates:

  • We reserve the right to update or modify our refund policy at any time without prior notice. Any changes to the policy will be communicated through our website or via email to our customers.

By making a purchase or utilizing our services, you acknowledge and agree to abide by the terms and conditions outlined in this refund policy. Your satisfaction is our priority, and we are committed to resolving any issues promptly and fairly. Thank you for choosing Educity by NonceLabs.

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